Book With Confidence

Our Book With Confidence guarantee covers

  • Accommodation closures
  • UK government restriction on travel
  • Guests who have been notified to self-isolate so are unable to travel*

Subject to terms and conditions

If your booking is affected by the above, we will offer you the following options

  • Reschedule your holiday with a FREE early check in and late check out
  • Keep a credit on your account to use on a future booking
  • Cancel your booking and issue a full refund

Terms and conditions

  • Guests will be asked to provide supporting evidence to be covered by the ‘Book With Confidence’ guarantee
  • Excludes UK government restrictions on households mixing, including “Rule of 6”
  • *Lead guest or any named guest that you have submitted at the time of booking
  • Excludes Long Covid
  • All bookings are for accommodation only. 2cHolidays will not be held liable for any restrictions, or the withdrawal, of park services or facilities for private let guests.
  • The above applies to direct bookings only, excludes third party platform bookings.
  • Our ‘Book With Confidence’ guarantee covers all booking that are due to travel within 3 weeks of arrival date.
  • All other bookings will be subject to our standard terms and conditions View our legal terms

We fully understand that you may have concerns about how the recent Government announcement regarding COVID-19 will affect your holiday. Please be assured that we are here to discuss any queries you may have, and to put your mind at rest.