Book With Confidence

Our Book With Confidence guarantee covers the following:

Accommodation closures, we will offer you three options:

  • Reschedule your holiday with a FREE early check in and late check out;
  • Keep a credit on your account to use on a future booking or
  • Cancel your booking with a full refund

UK Government restriction on travel, we will offer you three options:

  • Reschedule your holiday with a FREE early check in and late check out;
  • Keep a credit on your account to use on a future booking or
  • Cancel your booking with a full refund

Guests* who have tested positive for Coronavirus and are unable to travel, we will offer you two options:

  • We will offer you the options to move your dates or
  • Keep a credit on your account to use on a future booking

Subject to terms and conditions

Terms and conditions

  • Guests will be asked to provide supporting evidence to be covered by the ‘Book With Confidence’ guarantee
  • *Lead guest or any named guest that you have submitted at the time of booking
  • Excludes Long Covid
  • All bookings are for accommodation only. 2cHolidays will not be held liable for any restrictions, or the withdrawal of park services or facilities for private let guests.
  • The above applies to direct bookings only and excludes third party platform bookings.
  • Our ‘Book With Confidence’ guarantee covers all bookings that are due to travel within one week of arrival date.
  • All other bookings will be subject to our standard terms and conditions View our legal terms

We fully understand that you may have concerns about how the recent Government announcement regarding COVID-19 will affect your holiday. Please be assured that we are here to discuss any queries you may have, and to put your mind at rest.

Updated 28th February 2022

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