For bookings made directly with 2cHolidays, please notify 2cHolidays as soon as possible should the booking for any reason need to be cancelled.
For any cancellations where just the deposit was paid, the deposit will be forfeited and cannot be refunded.
For cancellations of bookings more than 6 weeks before the arrival date – any payments made can be transferred to an alternative booking within 12 months of the cancellation date, subject to availability. An admin charge of £20 will also be applicable.
For cancellations of bookings within 6 weeks of the arrival date – any payments made cannot be refunded.
For bookings made indirectly with a third party booking agent please contact the booking agent directly for their terms on cancellations.
DEPOSIT FOR BOOKINGS
A non-refundable deposit of £25 is payable immediately to confirm a booking and will be deducted from the total amount due.
The balance of the booking will be due for payment not less than six weeks before the due arrival date. If by 6 weeks of the arrival date a balance is still outstanding, any remaining balance will be automatically taken from the payment card on file which was used for any previous payments. If the remaining balance cannot be cleared by 6 weeks before the due arrival date the agreement is in breach and the booking will be cancelled. Any payments in this case that has already been received on the booking will be retained by 2cHolidays.
5 Guest Reviews
Excellent holiday centre with plenty to do for all ages. Our accommodation was very clean and tidy although bed was uncomfortable.
caravan very easy to access,lovely light and bright caravan, only down sides were the size of the toilet and twin bedrooms, found it a little dirty in places ,soon cleaned up, toilet seat was broken when we arrived,but could'nt report it because i had network issues on my phone,could have used some patio chairs due to the nice weather but sadly there was'nt any.will return soon.overall a lovely weekend
Fantastic accommodation in a great location on the park. Amazing communication throughout the booking process. We had a great time
"Comfortable and spacious."
It's our first visit at Haven in Caister on Sea and we all had a fantastic time. The caravan we stayed in was in Broadlands, was perfect for our group of 7. It was my sister's first ever stay in a caravan and she was very impressed with how comfortable, spacious and clean it was. I found the whole booking process very straightforward and was very pleased with 2choliday's communication with myself. Not only did I get an email and text reminder with all the necessary info I also received a call a few days before our trip to confirm details of those staying in the caravan and they confirmed that the beds will be made for us before we checked in. I will be looking forward to booking with them again and making the most of my £50 off voucher for leaving the caravan clean and tidy after our stay.
This was a perfect location for us to visit with our children and their grandmother. The caravan had all we needed and was well located close to the beach access and the holiday park facilities. Every member of the family had fun and I'm sure we will be back next year. Thanks for a great time.We would love to book again next time for longer .