For bookings made directly with 2cHolidays, please notify 2cHolidays as soon as possible should the booking for any reason need to be cancelled.
For any cancellations where just the deposit was paid, the deposit will be forfeited and cannot be refunded.
For cancellations of bookings more than 6 weeks before the arrival date – any payments made can be transferred to an alternative booking within 12 months of the cancellation date, subject to availability. An admin charge of £20 will also be applicable.
For cancellations of bookings within 6 weeks of the arrival date – any payments made cannot be refunded.
For bookings made indirectly with a third party booking agent please contact the booking agent directly for their terms on cancellations.
DEPOSIT FOR BOOKINGS
A non-refundable deposit of £25 is payable immediately to confirm a booking and will be deducted from the total amount due.
The balance of the booking will be due for payment not less than six weeks before the due arrival date. If by 6 weeks of the arrival date a balance is still outstanding, any remaining balance will be automatically taken from the payment card on file which was used for any previous payments. If the remaining balance cannot be cleared by 6 weeks before the due arrival date the agreement is in breach and the booking will be cancelled. Any payments in this case that has already been received on the booking will be retained by 2cHolidays.
8 Guest Reviews
We loved our stay here, the beach was a one minute walk away and the location was perfect for Lowestoft and Southwold. The caravan had lots more space than we expected. Thank you caravan was much bigger than expected
Perfect stay,lovely caravan, lovely and clean also close to the beach perfect for all the family. Thanks again to the lovely lady who let us rent this for the weekend xxxx
Lovely location on the beach and caravan was in a great location very spacious
"A place for a perfect getaway."
This caravan was great, set in a quiet location of the park, but still close to the sea and the entertainment area. Very clean and well kept with a few added extras such as jigsaw puzzles and DVDs to an umbrella and torch that made it even more special. Will certainly be going back.
Excellent accommodation - clean, warm, spacious. Lovely location in easy reach of the A12. Slight issue only with prior information - had to chase for key information. Also took our own bed linen and it would have been helpful to realise you need a slightly larger than standard double fitted sheet as the bed is wider than 4' 6". Also TV did not appear to have any BBC channels. WiFi on site at daily cost.
The Dunes by the beach is a fabulous place to stay. It has everything you could wish for on a holiday - all the comfort of a home and lots of extras too. A torch and umbrella hung up by the door, plastic bags under the sink, a corkscrew and lots more of those essential items you always seem to forget to pack! I would definitely stay here again if ever I return to Southwold.
Luckily we had an en-suite toilet. One phone call to lettings company sorted the problem out straight away. Great service. Cannot wait to go back. Couldn't fault the caravan.
Excellent accommodation - clean, warm, spacious. Lovely location in easy reach of the A12. Slight issue only with prior information - had to chase for key information. Also took our own bed linen and it would have been helpful to realise you need a slightly larger than standard double fitted sheet as the bed is wider than 4' 6".